Help center

Find the answer and keep building

Browse quick guides for creating, editing, improving, saving, and downloading your CV.

01

Browse help topics

These guides cover the complete path from starting a curriculum vitae to checking the exported document.

Getting started

Sign in, select Create new CV, and add accurate contact, experience, education, and skill information. Start with a complete factual record before shortening or tailoring it. Consistent role titles and month-and-year dates make later editing much easier.

Editing your CV

Open My CVs and choose Edit CV. Work through one section at a time, save after meaningful changes, and keep the strongest recent evidence near the top. Duplicate a document before making substantial changes for a different type of role.

Using AI suggestions

Give the assistant real context: your role, action, tools, scope, and result. Review the draft for accuracy and natural voice, remove invented detail, and never include a claim simply because it sounds impressive. You remain responsible for the submitted wording.

Templates and styling

Switch templates without re-entering your career information. Choose a design for reading order and content fit, then adjust the accent color if needed. Review every page after changing styles because spacing and line breaks may change.

Downloading and printing

Select Download from the builder, choose Save as PDF in the browser print window, use A4 paper, and disable browser headers and footers. Open the saved file and check links, page breaks, selectable text, dates, and contact details.

Drafts and privacy

Draft information should contain only what a professional application needs. Do not enter passwords, banking details, government identification numbers, confidential client information, or employer trade secrets. Sign out on shared devices and review the privacy page for current handling details.

02

Account and document questions

Quick troubleshooting for common workflow problems.

Why am I sent to the sign-in page?

Dashboard, My CVs, the authenticated template library, cover letters, and the builder are private account pages. If your session has expired or you are signed out, the app sends you to secure sign-in. Continue with the same Google account to return to your workspace.

Where can I find a CV I already started?

Open My CVs from the authenticated navigation. Your current documents and locally saved builder draft appear there. If you used a different browser profile or cleared browser storage, a local-only draft may not be available on the new device.

How do I make a version for another job?

In My CVs, duplicate the closest document and give the copy a role-specific name. Adjust the summary, skills emphasis, and selection or order of achievements against the new job description while leaving the factual history accurate.

Why did the length change after I switched templates?

Templates use different type sizes, spacing, and column widths, so identical content can occupy a different number of lines. Review page breaks, shorten repetition, or select a design that better fits the amount of relevant information.

03

Download and troubleshooting questions

Why does my PDF show a browser URL or date?

The browser print dialog may enable headers and footers by default. Turn that option off before saving the PDF. Keep the scale at 100 percent unless the preview indicates clipping, and confirm A4 is selected.

What should I check when a button does not respond?

Refresh the page once, confirm the browser is current, and temporarily disable an extension that changes page content or blocks scripts. Record the page, button, browser, and any visible error before contacting support.

Can I recover a deleted CV?

Treat deletion as permanent unless the interface explicitly offers an undo option. Duplicate important versions before major edits and keep downloaded copies of documents you have submitted. Contact support promptly if a document disappears unexpectedly.

How do I report a privacy or account concern?

Use the contact page and select the closest request type. State the account email and the action requested, but do not send passwords or authentication codes. Identity verification may be required before account information is disclosed or deleted.

Ready to create your best CV?

Start with a professional template and make it yours in minutes.

Create my CV