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Questions about the builder, billing, partnerships, or your account? Send a message and our team will get back to you.

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Emailsupport@curriculumvitaemaker.com
OfficeNairobi · London · Remote
01

Other ways to reach us

Choose the address that best matches your question so it reaches the right conversation.

Customer support

support@curriculumvitaemaker.com

For sign-in problems, CV editing, downloads, subscriptions, or account questions. Include the page you were using and what you expected to happen, but never send a password or identity document.

Send an email

Partnerships

partners@curriculumvitaemaker.com

For universities, employability teams, recruiters, training providers, and career services interested in access, workshops, content, or product collaboration.

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Response time

Monday–Friday

Support messages are reviewed on business days. Complex billing, privacy, or technical investigations may require additional verification before a complete answer is available.

02

Help us resolve the issue faster

Useful context reduces back-and-forth while protecting sensitive information.

Describe the exact workflow

Tell us which page you opened, which button you selected, and what happened next. If the issue affects a download, include the browser and device type and say whether it affects every template or one specific document.

Remove sensitive CV information

Screenshots should hide phone numbers, home addresses, private email addresses, employer-confidential details, and identification data. Support will not ask for your Google password, payment password, or one-time security code.

Use the right request type

Account and product questions belong with support. Partnership requests go to the partnership address. Privacy access, correction, or deletion requests should state the account email and the specific right you want to exercise.

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